If you’re starting to feel the heat from rising temperatures and frantic clients, chances are you’re an HVAC business in the midst of busy season. This time of year is great for sales and new jobs, but it can also bring added stress as technicians are needed to work longer hours, and the workforce is often limited.
Mobile solutions play an important role in the way trade contracting services are performed today - but how do they impact customer satisfaction?
Smartphones, tablets, and mobile solutions changed how technicians can send, receive, and capture information when operating in the field. Hardware, software, and applications have enabled even more workflows to be completed with a hand-held device.
As more businesses continue to learn about the benefits of a central operating system and a single source of truth, many are also searching for ways to collect data more efficiently.
simPRO is helping the data collection cause with Data Feed - a feature that automates the collection and allocation of information from emails into a simPRO system.
Businesses are often built on paper forms, but have they met their match in digital apps?
eForms, simPRO's standalone app, offers all the advantages of capturing information with traditional paper forms while optimizing the data capture experience and preventing the unnecessary duplication of process.
This additional functionality means that eForms introduces new opportunities for enhanced data collection, processing, and management for users.
Below are 8 ways that simPRO's eForms solution is changing the way people run their businesses.
In a world where we are constantly generating large volumes of new information, the question of data security is becoming an increasingly popular topic.
Businesses today are questioning the safety of their confidential information as it is transferred between so many connected devices. As a result, data security has become a significant point of discussion between those producing new technologies and those buying them. What should your business do to ensure your data is secure?
Have you heard the news? simPRO has rolled out a new Microsoft Outlook 365 calendar sync.
There are many good reasons for your team to use Outlook calendars alongside simPRO scheduling - it is a fantastic all-in-one tool for business communication! But spreading appointments over two calendars does cause some challenges.
Here's something you should know: if you're chasing success in field services, you need to be looking at your business data.
Mobile solutions are a significant driver in the service sector and job management technology market. This is due to their ability to take technician knowledge and performance to exciting new levels.